Hi Leon, I was amazed as how fast the watch came in the mail. It was around 10:30 central time. Great service, The watch is fantastic, the 1030 movement runs perfectly. The case and dial are well made. Hats off to Phong. I am glad this was enjoyed as much with you also. Thanks again for your hard work and effort put into this.

ROLEX SERVICE & REPAIR SUBMARINER

Leo — Your Service & Professionalism are Awesome Looks & Runs Like New AAA+++

Mikes_fine

Hello Leo, I picked up my Rolex at the Post office on Wednesday, and it looks terrific and is working very well. It’s nice nowadays to find a business that is really honest or customer oriented, and your watch repair business gets high marks from me for both things. You also kept me informed of the status of my watch, so there were no surprises.

Thanks again for the nice work on my watch, Strebler.

ROLEX SERVICE & REPAIR SUBMARINER 16613 18K AND STAINLESS STEEL

For the best price, customer service , and communication go with Leo . A+++++++

Leo,

It was a pleasure dealing with you regarding the servicing of my Rolex Gold and Stainless Date Just watch. Not only did it return it excellent running order, but is had been polished to a degree that I haven’t seen for years! It’s beautiful now!

Additionally, your instructions were clear and easy to follow, you kept me informed as to what was happening, and what to expect next. Your a true gentleman, and a professional!

Thanks,

ROLEX SERVICE & REPAIR OYSTER PERPETUAL EXPLORER (#171551699798)

Excellent communication-amazing service/repair affordable service. ++Recommend

Good morning Leo, just wanted to say Thank you again for all the hard work you have put into my watch, All my other services will be done with you also. I have a couple other watches that need attending too.

Leo:

I just received my watch back and it looks wonderful. I will write a great review and be certain to recommend your shop to all my friends.

I am glad that you had the opportunity to review the video that I sent. It is a lesson to all of Latin America, who still suffers from “Caudillismo”, and thinks that it can resolve its problems if there is someone with charisma and verve in power, while ignoring all of the constitutional laws. Have a great weekend and I sincerely hope that we have the opportunity to visit sometime.

Abrazo,

Rolex Datejust

Leo, got my watch back yesterday and I couldn’t be happier. You and your staff have made my old tired Rolex look brand new.

Thank you so much for your professionalism.

Rolex Day-Date 18038

“Dear Leo, thank you for the excellent watch service. I just received my serviced Rolex Day-Date 18038 from Official Time Watch (OTW). I strongly recommend OTW to new and existing customers. The customer quality service, workmanship, and thorough communication throughout the servicing period was exceptional. I was assured the watch would look and perform like new and it really does!

I acquired this pre-owned timepiece in 2000 and finally had it serviced. Even after researching OTW via the internet and finding many positive indicators, I was still skeptical and spoke directly to Leo. He established my confidence in order to trust this valuable asset in OTW care. I had also researched local and internet service alternatives and OTW was the obvious decision.

When Leo received my watch he phoned and confirmed its receipt. I was provided an initial assessment of the watch, condition, and component authenticity. I was then contacted as required throughout the maintenance process. I did have the non-OEM spring bars replaced at a small additional cost as suggested by Leo. I was not pressured nor upsold and felt very comfortable with the decision.

Leo phoned me when the watch was ready for delivery. The bill was exactly what we had agreed to with no surprises. I received the watch as planned including the old replaced parts. Leo is extremity knowledgeable on my watch and educated me throughout the service process. Thanks OTW. You have a customer for life! ”

Best regards Jim